This general practice collects information from you for the primary purpose of providing quality health care. We require you to provide us with your personal details and a full medical history so that we may properly assess, diagnose and treat illnesses and medical conditions, ensuring we are proactive in your health care. To enable ongoing care, and in keeping with the Privacy Act 1988 and Australian Privacy Principles, we wish to provide you with sufficient information on how your personal information may be used or disclosed; we will record your consent or restrictions to this consent.
Your personal information will only be used for the purposes for which it was collected or as otherwise permitted by law, and we respect your right to determine how your information is used or disclosed.
The information we collect may be collected by a number of different methods, and may include, but not limited to: medical test results, notes from consultations, Medicare details, data collected from observations and conversations with you, and details obtained from other health care providers (e.g. specialist correspondence).
By signing the “Patient Information/ Consent Form”, you (as a patient/parent/guardian) are consenting to the collection of your personal information, and that it may be used or disclosed by the practice for the following purposes:
At all times we are required to ensure your details are treated with the utmost confidentiality. Your records are very important and we will take all steps necessary to ensure they remain confidential.
A summary of the above statements has been written on our practice Patient Information/ Consent Form when you register with our pratie at the first instance.
If you require after-hours medical attention still you can call our phone, but it will direct you to our nominated after-hours service (DoctorDoctor) or you can directly call them on 13 26 60. Bulk billed telehealth consults or home visits where appropriate are available by DoctorDoctor, where a patient holds a valid Medicare or Department of Veteran affairs card.
If you require URGENT medical attention, please call 000 or present to the Emergency Department. The closest emergency hospitals are:
Austin Hospital: 145 Studley Road, Heidelberg, VIC 3084. Tel: (03) 9496 5000
Box Hill Hospital: 8 Arnold St, Box Hill, VIC 3128. Tel: 1300 342 255
Med1 Clinic acknowledges that our General Practice is located on the lands of many Traditional Custodians in Victoria, and we welcome all Aboriginal and Torres Strait Islander people to this practice. We recognise that Indigenous Australians have an ongoing connection to the land and MED1 Clinic values their unique contribution to the wider community. According to the Australian Health Practitioner Regulation Agency (AHPRA) and 15 National Health Practitioner Boards and in line with national medical standards, codes and guidelines across all our clinic has a shared commitment to ensuring that Aboriginal and Torres Strait Islander Peoples have access to health services that are culturally safe and free from racism so that they can enjoy a healthy life, equal to that of other Australians, enriched by a strong living culture, dignity and justice.